FREQUENTLY ASKED QUESTIONS
Have questions? Our FAQ page is full of answers, but if you need further assistance don’t hesitate to reach out! Our friendly team members are here and ready to help.
What is KindKatch?
KindKatch is a personalized video messaging solution that enables businesses to capture, curate, and share tailored content and messages directly to their audience segments via text or email. It provides a powerful platform to reinforce relationships between you and your customers by enabling personalized video messaging and storytelling at scale.
How does KindKatch make marketing easier?
KindKatch makes video messaging easier than ever by providing a comprehensive platform to capture, curate, and share user-generated content via text message or email in one convenient solution. This allows businesses to create personalized messages and stories that resonate with their audience while seamlessly managing multiple targeted campaigns from a single dashboard.
How can KindKatch help my business?
KindKatch helps businesses create meaningful relationships with their customers by providing an easy-to-use platform to curate and share tailored content and messages. The powerful features of the platform allow for personalized video messaging and storytelling at scale, enabling better engagement with their audience. Additionally, KindKatch makes it easier to manage different campaigns from one dashboard, helping businesses save time and resources while optimizing their marketing efforts.
What are the benefits of using KindKatch?
KindKatch offers a range of benefits for businesses, including increased customer engagement and loyalty, improved conversion rates, better targeting capabilities, and more efficient campaign management. With KindKatch, businesses can reach their target audience with personalized content and stories that resonate more deeply than generic marketing messages. This leads to greater conversions and customer retention, resulting in higher returns on investment. KindKatch also makes it easier for businesses to manage their campaigns from one dashboard, saving time and money while ensuring maximum effectiveness.
What type of customers use KindKatch?
KindKatch is used by a wide variety of customers, including small businesses, health & wellness studios, nonprofits, enterprises, and more. Our user base consists of individuals and organizations looking to create deeper relationships with their customers through personalized content and targeted campaigns. Whether you’re just starting out or an established business, KindKatch has the tools and features to help you maximize your marketing efforts. With our powerful platform, creating engaging content that resonates with your audience and drives conversions is easy.
Why a penguin?
KindKatch celebrates loyalty – just like penguins! Penguins choose a partner and remain together for life, so why not use our tools to make sure your supporters stick with you too? Make meaningful connections that last long-term with KindKatch.
How Does KindKatch Work?
Is KindKatch easy to use?
Yes, KindKatch is easy to use and requires minimal setup. The platform provides ready-to-use templates, best practice strategies, and proven video scripts to help you quickly create unique campaign templates that feature custom call-to-action buttons to maximize engagement and drive more conversions. Additionally, using tags helps track who is engaging with each content share, allowing for tailored future interactions. KindKatch also provides content upload pages that allow audiences to easily upload content from their device or use our direct media request workflow to collect content via text or email seamlessly. These features make the platform easy to use and ensure maximum efficiency.
How does KindKatch help me measure success?
KindKatch’s analytics dashboard provides real-time insights into the performance of each campaign down to the individual engagement history. This allows you to quickly identify what’s working and what’s not and make adjustments to improve results.
What roles and permissions are available in KindKatch?
KindKatch offers three levels of permission: Administrator, Content Manager, and Viewer. Administrators have full account privileges and can seamlessly edit users’ roles, capture/upload content, approve/decline content, and send content to an audience via text or email. Content Managers can capture and upload content, approve/decline content, and send content to an audience. Lastly, Content Creators can capture and upload content. These roles and permissions can be adjusted according to the needs of each customer.
Does KindKatch integrate with other platforms?
Yes, KindKatch integrates with several industry-leading CRMs and API Keys to ensure that your data is always up-to-date. This integration allows businesses to leverage the power of their CRM data along with KindKatch’s powerful platform for deeper insights and improved targeting.
Does KindKatch offer customer support?
Absolutely! Our dedicated team of customer service experts are on hand to provide fast and effective support. Feel free to contact us with any questions or concerns; we’ll be happy to help!
How Much Does KindKatch Cost?
How much does KindKatch cost?
The standard plan starts at just $119/month (plus 20% discount for nonprofits), backed by our 30-day money-back guarantee The pro plan starts at $299/month and includes advanced features like a Custom Email Address (Domain Authentication) and the ability to send from multiple emails. Plus, if you sign up for the annual subscription, you’ll save an additional 15%. Visit our Pricing page for more information.
Does KindKatch offer a 30-day money-back guarantee?
Yes, KindKatch offers a 30-day money-back guarantee. Choose from our budget-friendly plans starting at just $119/month (plus a 20% discount for nonprofits) and get started with confidence knowing that if you’re not completely satisfied, we’ll refund your payment in full. Visit our Pricing page for more information.
Does KindKatch offer custom solutions?
If our standard or pro plans don’t fit your needs, contact us and we’ll work with you to provide a campaign marketing solution that meets your needs. Our team of experts will work with you to create a custom solution that fits your unique requirements. With our experience and knowledge, we can help you get the most out of your marketing efforts with KindKatch.
Take your marketing to new heights with KindKatch! Learn more about our awesome features quickly and easily during a custom thirty-minute product overview – or get access to the prerecorded version anytime, anywhere. Get ahead of the game today by scheduling yours now!