Author name: Laura Rankin

KindKatch + MindBody Integration

We’re excited to announce that the KindKatch event-based API now integrates seamlessly with MindBody CRM. This powerful integration allows fitness and wellness businesses to create and automate personalized messages based on various events and attributes in their CRM, such as class registrations, birthdays, and member status. In this blog post, we will explore the top […]

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The importance of member retention and the danger of member churn

Engaging with your members is crucial for your business’s success. If you want members to keep returning, you must prioritize member retention when creating marketing and operational strategies.  Without a steady stream of returning customers, your revenue and customer satisfaction could suffer. In this blog post, we will dive deep into the importance of member

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Increase Member Retention & Conversions with Personalized Video Messaging

In the health and wellness industry, one of the biggest struggles can occur around member retention and conversions. Losing new members after their first class can be frustrating, and formerly “on fire” members skipping class and eventually canceling can get us down, but there are ways to prevent this from happening. Personalized video messaging is

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