The $94,000 Problem: Why Gym Member Retention Is Your Biggest Revenue Leak How poor gym member retention and no-shows are silently draining your fitness business—and the proven strategies to plug these revenue leaks If you're running a gym or fitness studio, you're sitting on a ticking financial time bomb. While you're focused on acquiring new members, your existing revenue is quietly walking out the door—taking an average of $94,000 annually with it. This isn't hyperbole....

We're excited to announce that the KindKatch event-based API now integrates seamlessly with MindBody CRM. This powerful integration allows fitness and wellness businesses to create and automate personalized messages based on various events and attributes in their CRM, such as class registrations, birthdays, and member status. In this blog post, we will explore the top 10 strategies that our valued clients have successfully implemented to enhance customer retention rates and drive significant business growth using...

As a fitness center or gym owner, you know how hard it can be to stand out in the competitive fitness industry. However, effective online and offline marketing can make all the difference in growing your business. From member referral incentives to pay-per-click advertising, there are plenty of strategies that will help get your gym noticed. In this blog post, we'll discuss the most powerful and effective marketing techniques for gyms and fitness centers that...

In the ever-evolving realm of health and wellness, a persistent challenge has lurked beneath the surface for health & wellness owners and studios: attrition.  The relentless churn of lost members has often been a hurdle difficult to overcome. However, in the recent landscape of technological advancements, a beacon of hope has emerged - the realm of personalized video messaging.  In this blog, we'll unravel the reasons why attrition poses such a formidable challenge for business...

Engaging with your members is crucial for your business's success. If you want members to keep returning, you must prioritize member retention when creating marketing and operational strategies.  Without a steady stream of returning customers, your revenue and customer satisfaction could suffer. In this blog post, we will dive deep into the importance of member retention for fitness studios and provide effective practices to reduce customer churn over time. What are member retention & churn,...

Learn how to unlock the full potential of personalization & create engaging customer experiences with dynamic video elements, optimized message delivery and more!